Help

Support

Something not working, or just want to reach a human? We read every message.

Email us and we'll get back to you. Including your device model and iOS version helps us help you faster.

Email support@playsapper.com

Restoring the Endless unlock

Already bought Endless on this Apple ID? Open Settings in the app and tap Restore purchases. The unlock is one-time and tied to your Apple ID, so it follows you to new devices at no extra cost.

The daily board

Everyone plays the same board each day, with one attempt. It resets at midnight UTC. Your result is submitted to the Game Center leaderboard when you cash out or hit a mine — make sure you're signed in to Game Center to see your rank.

Endless vs. Daily

The Daily is free for everyone, forever. Endless is free to try on your first day, then a one-time unlock gives you unlimited fresh boards. There are no subscriptions and no ads — the unlock only ever grants more game, never an advantage on the Daily.

Playing on a new device

Install SAPPER from the App Store on the new device and sign in with the same Apple ID. Your Endless unlock comes back free with Restore purchases, and if iCloud is enabled your stats and streak sync across devices automatically. One purchase covers iPhone, iPad and Mac.

Deleting your data

SAPPER keeps your game data on your device, so deleting the app deletes the data. If iCloud sync is enabled, the synced copy lives under your own iCloud account and can be removed in iOS Settings under iCloud storage. There is no SAPPER account to close — we never had one.

Lost progress or a bug?

Your stats are stored on your device (and synced via iCloud if enabled). If something looks wrong, email support@playsapper.comwith a screenshot and we'll look into it.

Privacy

See our Privacy Policy for exactly what SAPPER stores (short version: it stays on your device).